FAQs

 

What types of apparel do you offer?

Rolly Rich specializes in a curated selection of stylish and unique apparel, including contemporary streetwear pieces that blend luxurious designs. Our collection features items such as the vibrant Party Forest Jacquard Jacket and the elegant Black Mold Oversized Tee, ensuring a diverse range of options for various fashion preferences.

How do I determine my size when ordering?

To ensure the best fit, we recommend consulting our size guide available on each product page. This guide provides detailed measurements for each size, allowing you to make an informed decision based on your personal dimensions. It is important to note that sizing may vary between different styles.

What is the quality of your products?

At Rolly Rich, we prioritize quality craftsmanship in every piece we offer. Our apparel is made from high-quality materials that are designed to withstand regular wear while maintaining their aesthetic appeal. We conduct thorough quality checks to ensure that each item meets our standards before it reaches our customers.

Can I return or exchange an item?

We understand that sometimes a purchase may not meet your expectations. Therefore, we offer a return and exchange policy that allows customers to return items within a specified period. Please refer to our return policy for detailed information regarding eligibility and the process for returns or exchanges.

How long does shipping take?

Shipping times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and standard shipping can take anywhere from 5-10 business days. For expedited shipping options, please check the available choices during the checkout process.

Do you offer international shipping?

Yes, Rolly Rich offers international shipping to select countries. During the checkout process, you will be able to see if your location is eligible for shipping. Additional customs fees or import taxes may apply depending on your country's regulations.

How can I contact customer support?

If you have any questions or require assistance, our customer support team is available to help. You can reach us through the contact form on our website or by emailing us directly. We strive to respond to all inquiries within 24-48 hours.